AI & Digital Transformation Expert
Helping businesses leverage AI, process optimization, and organizational change to drive measurable results. Certified Lean Six Sigma Master Black Belt and Digital Transformation Executive with a proven track record of success.
Schedule a ConsultationServices
AI Strategy & Implementation
Develop comprehensive AI transformation strategies that align with your business goals. From GenAI roadmaps to implementation and scaling across your organization.
- AI Readiness Assessment
- GenAI Strategy & Roadmap
- LLM Implementation & Fine-tuning
- Retrieval Augmented Generation (RAG)
Lean Six Sigma & Process Excellence
Optimize operations and reduce waste with proven Lean Six Sigma methodologies. Drive continuous improvement to enhance quality and efficiency.
- Process Mapping & Optimization
- Lean Six Sigma Training
- Operational Excellence Programs
- Quality Management Systems
Organizational Change Management
Successfully navigate transformational changes with structured OCM approaches that ensure adoption and minimize disruption.
- Change Impact Assessment
- Stakeholder Engagement
- Training & Communication Plans
- Leadership Alignment
Digital Process Automation
Automate manual workflows and integrate AI to enhance efficiency, reduce errors, and free up your team for higher-value activities.
- RPA Implementation
- Business Process Management
- Workflow Automation
- System Integration
About Frank
Frank Shines, MBA, Capt (USAF, Ret)
I'm a hands-on, certified Lean Six Sigma Master Black Belt and Digital Transformation Executive with extensive experience in healthcare, aerospace & defense, energy, high-tech and manufacturing sectors at companies including IBM, Ernst & Young, Johnson & Johnson, and Pilgrim Software.
Throughout my career, I've led numerous AI implementation and process improvement initiatives, delivering measurable results including:
- Co-led $30M+ GenAI Digital Transformation initiative for national healthcare organization
- Architected AI transformation strategy impacting 2,000 employees, scaling to 130,000+ by 2026
- Increased Customer Net Promoter Score (NPS) by 11 points while reducing acquisition costs
- Reduced medical device scrap by nearly 50%, while raising productivity over 36%
- Led global deployment of mission-critical IT and Lean Six Sigma projects impacting $56M in benefits
Books by Frank Shines
AI or Die: The Caveman's Visual Guide to AI for Everyone
A comprehensive yet accessible guide that demystifies AI, ML, and DL algorithms for business professionals, with practical insights on implementation and real-world applications.
Learn MoreLet in But Left Out
An insightful exploration of organizational dynamics and inclusion, drawing from decades of experience working with diverse teams across various industries.
Learn MoreControllers Handbook, 2nd Ed.
Contributed the Performance Metrics Chapter, providing financial controllers with essential guidance on measuring and optimizing business performance.
Learn MoreMeasurable Results
GenAI Digital Transformation initiative led for national healthcare organization
Employees impacted by AI transformation strategy by 2026
Point increase in Customer Net Promoter Score (NPS)
Reduction in product defects through Lean Six Sigma implementation
Benefits delivered through global IT and Lean Six Sigma projects
Order backlog reduced to zero during pandemic using Lean methods
Client Testimonials
Get in Touch
Ready to transform your organization with AI, process excellence, and organizational change management? Let's discuss how I can help you achieve your business objectives.
Email: FPShines@gmail.com
Phone: +1 (813) 966-7785
LinkedIn: linkedin.com/in/frankshines